Shipping policy

Novix Label Shipping Policy

At Novix Label, we are dedicated to providing a smooth and efficient shopping experience. Below, you will find details on our order processing, shipping methods, delivery times, and other important shipping-related information.

Order Processing

• Processing Time: All orders require 2 business days for processing before being shipped.
  
• Orders placed on weekends or holidays will begin processing on the next available business day.
• Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

Shipping Methods & Delivery Times

We offer the following shipping options:

Domestic Shipping (Within the U.S.)

• Standard Shipping: Estimated delivery within 5-7 business days after processing.

International Shipping

• We ship to select countries worldwide. Delivery times vary depending on the destination and customs processing.
• International shipping can take 7-10 business days, depending on the shipping method chosen.
• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Tracking Your Order

• Once your order has shipped, you will receive a tracking number via email.
• You can track your order through our website or the carrier’s tracking system.
• If you do not receive tracking information within 2 days please contact our support team.

Lost, Stolen, or Damaged Packages

• Novix Label is not responsible for lost or stolen packages once marked as delivered by the carrier.

Shipping Delays & Exceptions

• While we strive to meet the estimated delivery times, there may be unexpected delays due to carrier issues, customs processing, or other external factors.
• If your order is delayed beyond the expected timeframe, please reach out to our customer support team for assistance.

Contact Us

If you have any questions or need further assistance, please contact our support team:

📧 Email: NovixLabel@gmail.com